Frequently Asked Questions

2017-01-06 15:55:06

Organic Hair provide different high quality remy virgin human hair extensions, tape in hair extensions, clip in, halo hair, i tip, u tips etc..toupees, lace wigs and hair closures, do both custom orders and stock orders.  And we also have a big amount of stocks for immediate shipment.

So many questions, right? Don’t worry, you’re not the only one who has them. Read through this quick FAQ, and if there are any questions still bugging you, Email us to info@organichairextension.com . After get your email, and will contact you immediately to talk more about your order details and price ! Or just CALL us! +86-13210017159.

 
FAQS:

Q : Organic Hair is…?
A : Organic Hair is a professional manufacturer located in Qingdao China, specialized in hair products including hair extensions,hair weaving weft, toupee and wigs .
We provide hair products to both wholesalers and retailers, no order limitation.

Q : Do you require any order minimum quantity?
A : No minimum order quantity is required.  We understand that customers need to place test orders or sample orders first.  One test order or sample order is acceptable.  We have confidence on the quality of our products.  We are looking forward to your trial orders, and would like to give special offer for your first trial order.

Q : What type of order do you accept?
A : We do both custom orders and stock orders.  And we also have a lot of stock human hair weft, lace closure, silk base closure,toupee and wigs for immediate shipment.
 
Q : What kind of shipping method do you use to ship the finished order?
We use international express like FedEx, DHL, UPS, delivered to your door.  We will inform you the tracking number after shipment.  Normally, the package would be delivered to you in 2-4 working days.
 
Q : What warranty can we get?
A : In 1 months after shipment, for any manufacture mistake or defect or any quality problem, we will remake or repair free of charge, or refund money back to you after receiving the returned unit, as per your requests.
 
Q : How to find what I want on your website?
A : You can check our catalogs on our site to find our products.  But they are just some products showed.  We can do much more than that.  You can just email us when you could not find what you want.  Our professional sales representative will reply you quickly.
 
Q :  Do you have stock pieces for immediate shipment?
A : Yes, we have a lot of stock hair pieces,hair weft, closures, hair tools, both toupee and wigs for immediate shipment.
 
Q : Can I get hair packaging for you ?
A : Sure ! We have our own hair packaging production line.
Our packaging design team can according your request make the different packaging design according your request or sample.
The packaging we can do OEM, and packaging production time very fast, quality perfect.

Q: The Organic Hair extensions material from where ?
A: We have cooperated hair material company in Indian.
Most of hair is Indian one donor hair, our hair material purchase department collect the hair all over the world. Russian hair, Mongolian hair, Brazilian hair, Vietnam hair,Peruvian hair etc all our advantage. All our hair have a common advantage : soft, fine, long lasting.

Q: Can I color my Organic Hair extensions?
A: Of course! Extensions look their best when they blend with the natural hair as much as possible. We’ve provided a wide variety of colors (we also do customized colors according your picture or samples) to our customers so that you have plenty of colors to choose from.

Q: Are extensions damaging to my own hair?
A: Truth? There’s always a little damage when you are styling your hair. However, there are ways to limit the damage depending on how many places extensions are attached to the head. Impermanent (clip in and halo) are least damaging overall. As for the other types, here’s the general rule: the fewer places extensions attach, the less damage. Simple as that!

Q: What about maintenance?
A: Depends on the type of extension you get. View our complete product list of extensions here, and see what maintenance regimen fits your lifestyle.

Q: How long the hair life?
A: Depending upon which quality of hair you have bought and how well you have taken care of it, will determine how long your hair will last. With Organic Hair extensions, you can get a whole year out of those babies (that’s why ours are lucky). For others, it’s more like 6 months.

Q: Can I style my extensions?
A: Yes! Organic Hair extensions are 100% Human Virgin Remy hair. You can blow dry, curl and style as if its your own.

Q: What if I don’t want my hair longer, just fuller? Would extensions be right for me?
A: Totally. In fact many people you see and think just have amazing full hair that holds curl actually have extensions.

Q: Are extensions uncomfortable?
A: All extensions take some getting used to, but it really depends on the type of extension you choose. For more permanent extensions, the first few night of sleep after installation can feel different than normal. Sewn-in beaded rows sometimes cause a headache. But overall women the world over wouldn’t be wearing them if they were too uncomfortable! You can choose halo hair, clip hair, hair weft, tape in hair ,organic wigs or our special hair replacement and hair wrap, that would be great for your and your client !

Q: How do I care for the hair?
A: Here’s our best advice: Don’t overdo it. Product. Heat. Etc. Extensions should be fun; don’t over think or do! That being said, there are a few very important factors that will keep your investment protected, and your hair happy.

1. Soft water. If you wash hair extensions (this is true of any brand, and even natural hair) in hard water, they will dry. Warm water about 25℃ will be a good way， put some conditioner with the warm water mix, the brush your hair, let hair all feels wet, mix hair with the conditioner water about 5 minutes.
2. Products. Wash the hair . It is important to use sulfate free professional hair care products, Shampoo & Conditioner and Extension Oil.
3. Oil. You will want to moisturize the hair with oil (or very, very light oils like Argan/ Moroccan) daily. A little goes a very long way.
4. Brushing. You will want to use only TK (wet) brush on the extensions staying away from the scalp but getting all the tangles out daily. The more gentle, the better.
5. Tightening. It is also important to keep up with tightening appointments for those with permanent extensions.

Q: What is a Halo Hair?
A: A Halo is hair (we also called flip in hair extensions)on a band it is a temporary extension made with human remy hair that is added to your own hair for fullness and length. These are increasingly popular for their ease and low-maintenance; we love ours!

Q: Can I wear a Halo if I have extensions already attached?
A: Yes! This is a great way to add even more fullness for a special occasion or just for fun here and there.

Q: I have no idea what color is right for me. Help?
A: Text us a photo of your hair in natural light. This will take a lot of the guesswork out.
Or we can send to you our Organic hair color ring, you can choose the color match you.

Q: What kind of payment method can you accept?
A: We can accept payment via bank wire transfer, Western Union, MoneyGram or Paypal.

Q:How long are the delivery times?
A:  For stock order will be shipped within 24 hours after full payment arrived.
Your package may be delayed during national holidays, festivals or transport disruptions.
For customized order will be around 7-20 days base on your actual quantity.
Arrival times depend upon which country and which postage method we use.

Q: Can I know ORGANIC HAIR SPECIFICATION ?
A:
HAIR COLOR : We can do various colors base on your requrie .
Dark Color : 1#, 1B#, 2#, 3#, 4#, 5#, 6#, 7#, 8#
Light Color : 9#, 10#, 12#, 14#, 16#, 18#, 20#, 22#, 26#, 27#, 30#, 33#, 530#, 613#, 60#...
Ombre Color : T1/6#,T1/red,T2/60#,T4/10#,T6/10#,T6/60#,T8/22#,T8/27#,T27/60#...
Mixed Color : S1B/27#, S1B/613,S27/613#, S18/60#, P18/613#, P14/24#, P12/27/613#,P30/27/60#,P4/27#, P6/613#, P8/613# ...
Crazy Color : Yellow , K.Green ,Orange ,Pink ,Purple ,Blue , Red ...

HAIR SIZE : We can do from 8inch to 36 inch ,or any longer according to your request .

HAIR STYLE : Popular style like silky Straight, Yaki Straight, Kinky Straight, Jerry curl, Loose curl, Water wave, curly, Deep wave, Body wave, Afro Kinky, etc.

Q:  How to tell human hair with synthetic hair?
A:  Human hair has natural protein,it is easy to tell by burning and smelling, human hair will be ash, which will go away after pinching,human hair will smell foul when burnning,the human hair will show white smoke.While synthetic hair will be a sticky ball after burning and will show black smoke,human hair may have few gray hair and split end,it is normal and not a quality problem.

    Still have any questions want to know ? Contact us ! We will reply you SO fast !